Standard UK delivery - £2.95
Next day UK delivery - £7.95
Europe - £9.95
International - £11.95
We use Royal Mail as our delivery partner and they are now operating contact-free deliveries so will always maintain a safe distance from you whilst still delivering your parcel securely.
We dispatch via Royal Mail First Class Recorded service which as standard and this service usually takes between 1-3 working days from the date of dispatch. However, due to the effects of Covid-19, deliveries are now taking longer in certain areas.
If you require your order sooner, the safest option is to choose next day delivery which now guarantees delivery by 9pm the next day (instead of 1pm as before). Orders must be placed before 1pm Monday to Friday. If you place your order after 1pm on a Friday, you will receive it on Tuesday. Items ordered at weekends or on Bank Holidays will be dispatched on the next available working day e.g. if an order is placed on a Bank Holiday Monday, it will be dispatched on Tuesday.
Please note, we cannot be held responsible for orders that are delayed by Royal Mail as we have no control over timescales once a parcel leaves our premises.
***We therefore strongly recommend that if you wish to place orders for a special occasion, please ensure that you place them as early as possible so your loved ones can receive them in time insha'Allah.***
For international orders, please allow 10-15 working days. We also offer an express, 5-7 day service via DHL if required. Please get in touch with us first by emailing firstname.lastname@example.org if you require this option.
New Delivery Procedure
- Royal Mail will not be handing over their hand-held devices to customers to capture signatures but will instead log the name of the person accepting the item.
- The postman or postwoman will place your item at your door. Having knocked on your door, s/he will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.